IED created the first system to integrate visual paging with audio paging in 1996. That system was designed to fulfill the requirements of the Americans with Disabilities Act in accommodating individuals with hearing or vision disabilities. Today as visual display technology has proliferated in most public spaces; visual paging is a common and expected customer service.
For visual paging to be effective, visual messages must play together with aural messages automatically, without requiring separate initiation or duplication of data entry. Without fully automatic operation, systems are not fully utilized since few users are willing to consistently perform additional steps.
All IED systems are designed to tightly integrate audio and visual announcements with a single system server and announcement controller. IED’s patented technology allows data display controllers to dynamically control the scroll rate of displays to maintain synchronization of the text and the aural announcement regardless of message length or language. Other technologies that simply start announcements together quickly lose synchronization, and don’t provide the comprehension reinforcement of eye and ear coordination.
All IED announcement and message applications create visual content to match aural messages.
- ACS Prerecorded Messages
- Flight Announcement System (FAS)
- Courtesy Announcement System (TCAS)
- Passenger Messaging System (PMS)
- Emergency and Mass Notification Messages
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