IED warrants equipment and software products for a period of ONE YEAR. Included in this warranty is technical support during normal IED business hours.
Complete terms of this warranty are available at IED Limited Warranty-Equipment and Software(48.28 KB)
For in-warranty or out-of-warranty service contact the factory at +1 (502) 267-7436 or Contact IED
Preventative maintenance, extended warranty, and technical support are available through IED On-Call. For more information on IED On-Call and the Platinum Assurance Plan, contact Dick Snider at +1 (502) 287-0047 or www.iedoncall.com.
Our current Order Process Policy is available at IED Order Process Policy(524.20 KB)
Our current Service Policy is available at IED Service Policy(496.40 KB)